Reviews
Reviews
Having been an inpatient in Epsom General Hospital post ileostomy reversal surgery I would like to say how well I was cared for by all the staff on Swift Ward, nothing was too much trouble in spite of staff shortages. The ward sister was so supportive and friendly giving me much needed advice whilst in their care which I’ll be forever grateful for.
My grateful thanks also has to go to the wonderful stoma nurse who visited me regularly not just during my hospital stay but also after my discharge, her weekly phone calls to check how I was coping was such a great help to me giving me all sorts of helpful advice and I have to say during the following weeks and months during my very slow recovery she was the one person that always managed to bring me hope and confidence in coping with the hard and long recovery. I owe a great deal to this wonderful lady.
I feel most fortunate to have been admitted and cared for by Epsom General Hospital, to me it has to be one of our great NHS Hospitals!
Whilst writing the only criticism I have be it at Epsom or St Helier hospitals is the organising of discharge prescription medication. Each time I have been officially discharged it has taken hours for the medication to arrive back up to the ward. Is there a system that could be devised so that a particular pharmacist could deal with just the discharge prescriptions so that a patient can be able to leave hospital sooner instead of the long waiting around on the ward OR if physically able being supported by another adult be allowed to collect their medication from the hospital pharmacy themselves instead of waiting for a member of staff going from one ward to another throughout the hospital delivering them? Just a thought?
I was seen at the recurrent miscarriage clinic and was well supported by Miss Viswanathan, however the midwife present Alison Jones was very cold and unkind and made the whole experience quite daunting and anxious.
She also kept speaking over Miss Viswanathan, making everything a bit confusing.
Very helpful
The second time in 6 months A&E has missed fractures. June 23 broken humerous posterior dislocation missed then consultant rang 4 days later needed emergency surgery.
Dec/Jan 24 broken pelvis - missed sent me on my way begged for crutches only to be rung by consultant 1 week after to say they missed the fracture and he would have a word ! Have a word ! Useless
Nearly died about 6 times from medical complications, Epsom saved me. Went through a horrific birth, both nearly died. Epsom saved us both. Couldn’t say enough about the people who work there. Absolute angels, all of them. I trust them with my life and my little ones life. Unbelievably grateful xxx
good experience
The South West London Elective Orthopaedic Centre is an amazing place.During my short stay I was very well cared for by different members of staff and that is very important when you are not used to this type of environment.I was treated with dignity and respect .The choice of food was very good indeed.
Great care and aftercare
I felt like royalty today. Everyone was so caring and compassionate and friendly. Amazing service, wonderful staff. Thank you. Thank you. Thank you
Many thanks to all the staff for looking after me before and after my operation.